Shipping Policy

At Vuoriclothingcc, we strive to ensure that your shopping experience is as seamless as possible, starting from the moment you place an order to the moment it arrives at your doorstep. This Shipping Policy details our shipping procedures, delivery times, and related information for all orders placed on our website, https://vuoriclothingcc.com.

1. Shipping Services

1.1 Standard Shipping

We offer free standard shipping on all orders worldwide. Standard shipping typically takes 3 – 5 business days for delivery once the order has been shipped. This service is provided by reliable carriers who handle the transportation of your package. Please note that these are estimated delivery times and can be affected by various factors such as customs clearance (for international orders), carrier – specific delays, and unforeseen circumstances like extreme weather conditions.

1.2 Expedited Shipping

For those who need their orders more quickly, we also offer expedited shipping options. The cost and delivery times for expedited shipping will be clearly displayed at the time of checkout. Delivery times for expedited shipping are generally shorter than standard shipping, but again, are subject to external factors.

2. Order Processing

2.1 Processing Time

We aim to process all orders within 1 – 3 business days of receiving cleared payment. During this time, we verify your order details, prepare the items for shipment, and arrange for the package to be handed over to the shipping carrier. Processing times may vary depending on factors such as order volume, product availability, and the complexity of payment verification.

2.2 Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your package on the carrier’s website. Tracking information may take some time to become available, usually within 24 – 48 hours after the package has been shipped.

3. Shipping Destinations

3.1 International Shipping

We ship to most countries around the world. However, some remote or restricted areas may not be eligible for shipping. If you encounter any issues during the checkout process regarding shipping to your location, please contact our customer support team at [email protected].

4. Customs and Duties

4.1 International Orders

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs authorities. These charges are determined by the destination country’s regulations and are not included in the product price or shipping cost. We have no control over these charges and cannot predict the exact amount. It is advisable to check with your local customs office for more information on potential fees before placing an order.

4.2 Delivery Failure Due to Customs

If a package is returned to us due to customs – related issues, such as refusal to pay duties or failure to comply with customs regulations, we will attempt to contact you. If we are unable to resolve the issue, a refund may be issued, minus any applicable shipping or restocking fees.

5. Shipping Address

5.1 Accuracy

It is your responsibility to provide an accurate and complete shipping address during the checkout process. We are not liable for any delays or non – delivery caused by an incorrect or incomplete address. If a package is returned to us due to an incorrect address, we will contact you to obtain the correct information. If we are unable to reach you or resolve the address issue, a refund may be issued, minus any applicable shipping costs.

5.2 Changes to Shipping Address

If you need to change the shipping address after placing an order, please contact our customer support as soon as possible. We will do our best to accommodate the change, but it may not be possible if the order has already been processed and shipped.

6. Shipping Delays

6.1 Carrier – Related Delays

While we work closely with our shipping carriers to ensure timely delivery, delays can occur due to factors beyond our control, such as carrier backlogs, transportation disruptions, or unforeseen events. In the event of a shipping delay, we will monitor the situation and provide you with updates as soon as we have more information.

6.2 Contacting Customer Support

If your order has not arrived within the expected delivery time, please contact our customer support team at [email protected]. Provide your order number and any relevant details, and we will investigate the issue and assist you in resolving it.

This Shipping Policy is subject to change. Any changes will be posted on our website, and it is your responsibility to review the policy periodically. If you have any questions or concerns regarding our shipping services, please do not hesitate to contact us.